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Upcoming Events

July 4, 12PM, Arden: July 4th Lake Julian Action: Independence From Fossil Fuels! Peaceful protest on the lake. Details. Direct action training on July 2nd: details. If you can bring a canoe contact Kat Houghton, kathoughton@taconic.net.

ACP Public Hearings on Water /Wetland 401 Permits (sign up begins 5:00 pm):
July 18: Fayetteville, 6:00 – 9:00 pm, Fayetteville Technical Community College, Cumberland Hall Auditorium, 2201 Hull Rd.

July 20: Rocky Mount, 6:00 – 9:00 pm, Nash Community College, Brown Auditorium, 522 N. Old Carriage Rd.

Concerns about Utilities Inc?

Note: We are not Utilties, Inc or its subsidiaries, nor are we associated with this company. If you are trying to reach the company to report a customer service problem, you can find company contact information here.

Utilities Inc is the largest private sewer company in North Carolina and the second largest private water utility behind Aqua NC. Clean Water for NC does NOT recommend sales of water or wastewater systems to any private utilities, believing that public ownership and and hookups of small systems to nearby municipal systems, and local control are almost always in the best interest of water/wastewater customers.

Customers of Utilities Inc have expressed concerns about the company’s prices, billing complications, water quality, and service. Utilities Inc has been in the news for massive raw sewage spills and dirty water, as well as excessive water and sewer rates. Links to all of these articles can be found below.

Are you a customer of Utilities Inc or interested in learning more? Choose from the options below:
Sign up for our Utilities Inc customer contact list
View information about Utilities Inc, including 2013 rate hike info!
View contact information to report a problem or concern with Aqua NC

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RESOURCES ON UTILITIES INC


2013 Rate Hikes


2013 rate increase factsheet (Carolina Water Service)

News Archives

Links

North Carolina Water and Wastewater rates dashboard (UNC Environmental Finance Center–lets you compare your water and wastewater rates with other utilities).

Regulatory Agencies

Public Staff of the NC Utilities Commission(Represents the “using and consuming public” in Utilities Commission cases)
NC Utilities Commission(Regulates private water and wastewater utilities’ costs and service)
NC Utilities Commission docket search
NC Attorney General (Protects consumers from scams and frauds)
NC Public Water Supply (Regulates water quality)

Report a rate/service concern or problem: (If you have a billing, cost, service or other complaint, we suggest copying correspondence to all of the following agencies)

North Carolina Utilities Commission
4325 Mail Service Center
Raleigh, NC 27699-4325

Public Staff – Consumer Services Division
4326 Mail Service Center
Raleigh, NC 27699-4326
919-733-9277
Toll Free (within NC): 1-866-380-9816
consumer.services@psncuc.nc.gov

NC Attorney General – Consumer Protection
Attorney General Roy Cooper
Attn: Consumer Protection
Mail Service Center 9001
Raleigh, NC 27699-9001

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