Note: We are not Utilties, Inc or its subsidiaries, nor are we associated with this company. If you are trying to reach the company to report a customer service problem, you can find company contact information here.
Utilities Inc is the largest private sewer company in North Carolina and the second largest private water utility behind Aqua NC. Clean Water for NC does NOT recommend sales of water or wastewater systems to any private utilities, believing that public ownership and and hookups of small systems to nearby municipal systems, and local control are almost always in the best interest of water/wastewater customers.
Customers of Utilities Inc have expressed concerns about the company’s prices, billing complications, water quality, and service. Utilities Inc has been in the news for massive raw sewage spills and dirty water, as well as excessive water and sewer rates. Links to all of these articles can be found below.
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RESOURCES ON UTILITIES INC
2013 Rate Hikes
2013 rate increase factsheet (Carolina Water Service)
Basic Information and Fact Sheets
Tega Cay Family Affected by Lake Wylie Sewage Spills (Fort Mills Times, May 2014)
Raleigh neighborhood has a “nasty water” problem (WNCN, April 2014)
A 48% Water Bill Increase? (Asheville Citizen Times, July 2014)
Harrisburg gets OK to buy sewer system for Huntwick residents (July 2014, Independent Tribune)
NC Utilities Commission(Regulates private water and wastewater utilities’ costs and service)
NC Utilities Commission docket search
NC Attorney General (Protects consumers from scams and frauds)
NC Public Water Supply (Regulates water quality)
North Carolina Utilities Commission
4325 Mail Service Center
Raleigh, NC 27699-4325
Public Staff – Consumer Services Division
4326 Mail Service Center
Raleigh, NC 27699-4326
Toll Free (within NC): 1-866-380-9816
NC Attorney General – Consumer Protection
Attorney General Roy Cooper
Attn: Consumer Protection
Mail Service Center 9001
Raleigh, NC 27699-9001