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Upcoming Events

March 4-19, Eastern NC: Walk To Protect Our People And The Places Where We Live
Join APPPL for a Walk along the NC ACP route. The walk will begin in Northampton County, and end in Richmond County near Hamlet. Details.

Weigh in on closure plans for Riverbend Steam Station: March 16, 6PM (sign up to speak at 5:30PM) at Gaston College, Myers Auditorium, 201 Hwy. U.S. 321, Dallas.

March 26, 9AM-4PM, UNC Asheville: western NC stream volunteer training. RSVP to (828) 357-7411 / Eqilabstaff@gmail.com. $15-20 Donation requested, but not required. View more information.

March 27, 6-8PM, Boone: Water Justice Forum. Sponsored by Department of Sustainable Development and the Sustainability and Environmental Education Club at ASU. Presentations by Dr. Kelsey Pieper, VA Tech, and Katie Hicks, CWFNC. Details.

Concerns about Utilities Inc?

Note: We are not Utilties, Inc or its subsidiaries, nor are we associated with this company. If you are trying to reach the company to report a customer service problem, you can find company contact information here.

Utilities Inc is the largest private sewer company in North Carolina and the second largest private water utility behind Aqua NC. Clean Water for NC does NOT recommend sales of water or wastewater systems to any private utilities, believing that public ownership and and hookups of small systems to nearby municipal systems, and local control are almost always in the best interest of water/wastewater customers.

Customers of Utilities Inc have expressed concerns about the company’s prices, billing complications, water quality, and service. Utilities Inc has been in the news for massive raw sewage spills and dirty water, as well as excessive water and sewer rates. Links to all of these articles can be found below.

Are you a customer of Utilities Inc or interested in learning more? Choose from the options below:
Sign up for our Utilities Inc customer contact list
View information about Utilities Inc, including 2013 rate hike info!
View contact information to report a problem or concern with Aqua NC

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RESOURCES ON UTILITIES INC


2013 Rate Hikes


2013 rate increase factsheet (Carolina Water Service)

News Archives

Links

North Carolina Water and Wastewater rates dashboard (UNC Environmental Finance Center–lets you compare your water and wastewater rates with other utilities).

Regulatory Agencies

Public Staff of the NC Utilities Commission(Represents the “using and consuming public” in Utilities Commission cases)
NC Utilities Commission(Regulates private water and wastewater utilities’ costs and service)
NC Utilities Commission docket search
NC Attorney General (Protects consumers from scams and frauds)
NC Public Water Supply (Regulates water quality)

Report a rate/service concern or problem: (If you have a billing, cost, service or other complaint, we suggest copying correspondence to all of the following agencies)

North Carolina Utilities Commission
4325 Mail Service Center
Raleigh, NC 27699-4325

Public Staff – Consumer Services Division
4326 Mail Service Center
Raleigh, NC 27699-4326
919-733-9277
Toll Free (within NC): 1-866-380-9816
consumer.services@psncuc.nc.gov

NC Attorney General – Consumer Protection
Attorney General Roy Cooper
Attn: Consumer Protection
Mail Service Center 9001
Raleigh, NC 27699-9001

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