North Carolina is home to over 1 million Hispanic or LatinX inhabitants. While it would be incorrect to assume this entire population only speaks Spanish, our findings during our Mobile Home Park drinking water canvas last summer proved that many residents across the state may not be receiving critical health and service information about their drinking water except in English.
The US EPA characterizes a public water system (PWS) as one that “provides water for human consumption through pipes or other constructed conveyances to at least 15 service connections or serves an average of at least 25 people for at least 60 days a year.” A Community Water System (CWS) provides water to the same population year-round. Public community water systems include municipal, city, and town utilities, as well as private, for-profit utility corporations.
Noting the large population, almost 10%, of Hispanic people living in North Carolina, we spoke with public community water systems serving large Spanish-speaking communities to understand how they provide critical water quality information to their customers.